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On-Demand Webinar

The Art of Instant Feedback in Facilities Management

How can a Facilities Management benefit from a four Smileys survey?

Get an insider scoop of how Veolia uses the HappyOrNot customer feedback solution to measure and showcase their impact on their client’s premises.

In this session, we cover how Veolia:

  • Makes use of instant feedback 
    to improve client relationships
  • Demonstrates their value to their clients
    with HappyOrNot’s shared analytics dashboard
  • Empowers their employees
    by involving them in the CX process
  • Experiments with questions and
    Smiley Terminal placement
    to measure different parts of their operations; from food quality to meeting room conditions

A HappyOrNot Webinar