How customer-focused are you? – Take test
HappyOrNot HappyOrNot

News & Blog

CX Day Exclusive On-Demand Content

Global CX Day | October 1st

Join us in celebrating #cxday2019. CX Day, taking place on October 1st, celebrates the professionals and companies that make great customer experiences happen. Sponsored by CXPA, the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience Professional, #cxday began in 2013 to recognize excellent customer work, discover professional development opportunities and strengthen professional networks.

HappyOrNot will be commemorating the day by acknowledging our extraordinary customers as well as sharing our knowledge and expertise acquired in our 10 years as the global leader in improving customer experience and employee engagement.

We are also very excited to announce that our very own Sarah Hitt, CX Expert and Certified Customer Experience Professional, was selected by CXPA to participate as a distinguished panelist on their CX Day webinar “Experience Design and Innovation.”  The webinar will be available on-demand beginning on October 1st. Visit the on-demand portion of CX Day website to view Sarah’s webinar as well as other very informative webinars being released under the six competencies of the CXPA CX framework.

Profile image of Sarah Hitt CCXP, CLSSBB

Sarah Hitt

CX Expert, Field Sales

Sarah is a Certified Customer Experience Professional and Lean Six Sigma Black Belt with proven results achieved through end-to-end management of internationally recognized CX, EX and performance programs.

Sarah is most known for her expertise in developing customer-centric cultures, her Voice of Customer insights & understanding and her ability to raise performance.

Lets continue discussion!