The Ultimate Retailer’s Checklist:
Collect real-time customer feedback at every stage of the customer journey
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5 Secrets
to Happier customers
Turn your retail customers into brand advocates.
Growing your retail business involves more than getting new shoppers through your door. You need to give your existing customers an in-store experience that will surprise, delight, and engage them, especially since these existing customers spend 67% more on average than those who are new to your business (Inc.).
This checklist outlines a repeatable process to improve your customer happiness:
Make changes to your retail stores based on factual data
Improve your retail business and keep customers coming back
HappyOrNot is the global leader in instant customer and employee satisfaction reporting. HappyOrNot helps large retailers improve their customer experience through the award-winning solution for collecting instant feedback and supporting continuous improvement.