With the twenty-seventh annual Retail Week Live in London is just around the corner, we are happy to announce that HappyOrNot has collaborated with the organisers to measure the event’s real-time experience data. Attendees to this 48-hour event will enjoy an inspiring agenda with over 200 speakers from incredible companies such as San Francisco 49ers, Co-op, Starbucks, and many more. Topics that will be covered include how to transform your brick-and-mortar in-store experience, building an omnichannel customer experience, and focusing on consumer loyalty.
How San Francisco 49ers manage fan experience in real-time – and what can retailers learn from it
25 Mar 2020 || Track Two
Will you be at Retail Week Live?
Make sure to join the San Francisco 49ers session with Umesh Johari. The famous professional American football team based in the San Francisco Bay Area regularly faces the challenge of entertaining over 60,000 fans at Levi’s Stadium in Santa Clara, California. Each game’s fan experience is paramount. In their session, Umesh will share their journey for developing post-game surveys and focus groups, to identifying and improving fan experience issues with HappyOrNot’s real-time experience management solution.
Don’t miss our Smileys
Our HappyOrNot Smiley Terminals will be measuring the attendee experience in real-time across the venue.
Haven’t registered yet? Click here to get your ticket.