Challenges With Patient Care Experiences Could Be Mitigated with AI

Americans demand better healthcare experiences, with 3 in 5 reporting recent negative encounters.

Unfortunately, traditional methods for tracking and improving patient satisfaction often fall short, leaving valuable feedback overlooked. This is where Artificial Intelligence (AI) steps in. 

AI helps analyze vast amounts of patient data, pinpointing areas for improvement, like wait times, communication gaps, and facility cleanliness. This empowers healthcare providers to prioritize patient needs, leading to happier patients and increased loyalty. By leveraging AI’s insights, even smaller hospitals can compete with big players and deliver stellar patient experiences. 

To read the full article on Healthcare Business Today by Michael Bradford, Head of Operations, Americas at HappyOrNot, click below!