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Smiley Touch™
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ANALYZE
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Demo
IMPROVE
Managed Service
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Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
Food Services
Facilities Management
Cleaning Services
Customer stories
Passenger satisfaction at world’s largest airport operator
Measuring fun at a major sports event
XXL increases online customer satisfaction by 30% with HappyOrNot insights
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
How to setup a survey kiosk with HappyOrNot
10 ways to increase customer loyalty in the restaurant industry
What is HappyOrNot Demographics and how does it work?
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Get Started
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Resource Type:
eBook
eBook
Five fresh ways to get valuable customer feedback online
How can you ensure you are offering the same experience seamlessly in both the digital and the physical world?
Download
eBook
Place Your Customers at the Heart of Your Strategy
Find out how retailers can prepare for the post-covid new normal in this informative eBook
Download
eBook
The Pandemic’s Effect on Customer & Employee Experience
A report issued at the onset of the pandemic covering CX, WFH & overall business impact.
Download
eBook
8 Techniques to Ensure Great Employee Experience in Times of Crisis
Whether we are locked down or have adopted a more flexible work from home mindset, this timeless guide delivers strategies and techniques to ensure your teams stay engaged, producted and motivated.
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eBook
The complete Retailer’s Guide to Improving Customer Experience
All you need to know about collecting & analyzing customer feedback plus applying solutions.
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eBook
The Ultimate Guide to Improve Your Airport Experience
The Ultimate Airport Experience Guide to discover ways to boost operational efficiency.
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eBook
Optimizing Customer Experience Data to Drive Business Success
Applying a next-gen customer experience data-gathering process will drive business growth.
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eBook
5 Secrets to Happier Customers
Looking for the secret for keeping customers happy and loyal? Check out these top 5.
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