Measure the user experience of your online services with the perfect addition for collecting online customer feedback.
Place a Web Smiley panel on your webpage to capture user experiences.
Web Smileys - open feedback
Track and manage your service performance with intuitive and interactive data analytics. Pinpoint issues, uncover causes with ease, and make improvement actions that can be measured and verified.
Access your results 24/7 in our online dashboard, via mobile, and automated email reports.
Quick View offers an instant overview of your key performance results, summarized in simple, informative widgets.
It helps you focus on the most important information and save time getting it.
Analytics enables you to research long term trends and pinpoint exact times and places of service decline.
You get full control to analyze your past and current performance, and make more informed improvement decisions for the future.
Review your open feedback comments to more narrowly define exact performance issues that can be immediately fixed or improved upon.
Role, Location, and time-based result summaries sent to your email.
1-page printable summary report for sharing your results internally and in location.
Click-to-share summary image for sharing your results online
Integrate your HappyOrNot results into your company’s own dashboard.