How the Pandemic Experience Can Help You Prepare for Retail's New Normal
Where does retail go from here?
With 200 stores combined across the US, these retailers will share insights into customer experience management in times of crisis, the pandemic’s impact on brick-and-mortar, and what retail’s new normal will look like on the basis of the real-time feedback data they capture with the help of HappyOrNot.
More specifically, our panelists cover:
- How a real-time customer feedback solution
improves staff motivation
- The ways in which COVID-19 has changed
- How the pandemic will shape retail’s new normal
and the role brick-and-mortars will play
Download the On-Demand recording now!
A HappyOrNot Webinar
Director, Merchandising and Customer Experience
of Southeastern Wisconsin