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On-Demand Webinar

How the Pandemic Experience Can Help You Prepare for Retail's New Normal

Where does retail go from here?

In this session, GoodWill and Good 2 Go Stores discuss the future of retail post-pandemic.

With 200 stores combined across the US, these retailers will share insights into customer experience management in times of crisis, the pandemic’s impact on brick-and-mortar, and what retail’s new normal will look like on the basis of the real-time feedback data they capture with the help of HappyOrNot.

More specifically, our panelists cover:

  • How a real-time customer feedback solution
    improves staff motivation
  • The ways in which COVID-19 has changed
     customer behavior
  • How the pandemic will shape retail’s new normal
    and the role brick-and-mortars will play

Download the On-Demand recording now!

A HappyOrNot Webinar