HappyOrNot CX Day October 1: Don’t Throw Money Down The Drain

Don’t Throw Money Down The Drain

By: Kirsti Laasio | HappyOrNot 5 Factors That Improve Customer Retention Today is October 1st – the yearly international Customer Experience Day. While CX Day will come and […]

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HappyOrNot CX360 Leader Insights: Part 3: Do you know what it's like to be one of your company's customers?

HappyOrNot CX360 Leader Insights: Part 3

Do you know what it’s like to be one of your company’s customers? Jessica Bethune is HappyOrNot’s Vice President of Sales for Europe, Middle East, and Africa, where she […]

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HappyOrNot CX360 Leader Insights: Part 1

Are Your Customers Delighted? Would They Give You a Second Chance? The following is based on a May 2019 interview with Kirsti Laasio, Chief Customer Experience Officer at HappyOrNot’s […]

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