The San Francisco 49ers have developed into much more than a five-time Super Bowl champion football team, becoming an innovative sports and entertainment brand on the cutting edge of using data and technology to enhance their brand engagement with customers, partners and the sports industry. Levi’s Stadium is the crown jewel of their evolution, enabling the organization to bring to market pioneering applications for the stadium experience.
HappyOrNot will join the San Francisco 49ers again this year at their Horizon Summit 2020, the premier sports business, technology, and analytics conference. The San Francisco 49ers in conjunction with SportTechie (world’s media leading resource devoted to the intersection of sports and technology) will organize executives and thought leaders to discuss and present the most important trends and events that are shaping the industry.
The Horizon Summit provides a platform for leagues, teams, corporate partners, vendors, innovators, and investors to come together to share ideas, experiences, and outlooks. By encouraging learning across key themes and trends, attendance at this summit ensures that attendees will be prepared for what is approaching on the horizon.
Horizon Summit 2020, while virtual, will still provide powerful learning opportunities across seven tracks.
- Each track will have several presenters who are experts in their field and prepared to share their insights with attendees in various virtual content formats.
- Industry innovators and visionaries will cover the most important topics and trends impacting sports technology, business, and strategy today.
You will find HappyOrNot within the “Marketing & Fan Engagement” and “Stadium Innovation” tracks. Join us for the following:
June 10 & 11
Stop by our “booth”, meet the team, schedule a demo!
Breakout Session: San Francisco 49ers Fan Experience
1:35pm- 2:05pm Pacific Time/4:35pm-5:05pm Eastern Time
Umesh Johari, Director of Business Strategy & Analytics along with Sarah Hitt, HappyOrNot Embedded CX Expert co-host this powerful 30–minute breakout session.
They will discuss how the 49ers, with only 10-12 home games to leave an impression on their fans, went from being able to tackle and improve experience issues off season or at best between games to real-time on game day!
- Fan Feedback Process Before
- Fan Feedback Process Now
- Fan Satisfaction Impacts
3:15pm Pacific Time/6:15pm Eastern Time
Let’s continue the conversation! Join us for a virtual drink and let’s exchange thoughts about customer experience and how that is going to look and feel.
This year, registration is FREE! Don’t miss out, sign up today here: https://horizonsummit.com/.