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National Retail Federation (NRF) | 12-14.01. 2020 | New York City

Official sponsor and exhibitor at NRF 2020 at the Jacob K. Javits Center, January 12-14, Booth 4044.

Retail success is no longer based on pricing and brand reputation. Instead, it’s about delivering remarkable experiences. 

How remarkable is your brand experience?

Join the global retail community and get inspired to raise the bar for your brand experience at NRF 2020: Retail’s Big Showthe world’s largest retail conference and expo. Retail’s top minds will unite to hear visionary ideas, experience visionary tech, make connections, and get tangible takeaways to transform their retail business. 

Visit our booth and get hands-on with the future of retail 

Trusted by over 1,000 retailers worldwide like Jack & Jones, Boots, Elkjøp, and McDonalds, the HappyOrNot real-time feedback solution empowers you improve your customer experience, workplace happiness, and bottom line. 

Retailer clients using HappyOrNot decrease customer dissatisfaction scores by 20% in just 12 months. How?

At our booth, you’ll be able to see our globally recognized feedback collecting Smileys and real-time experience management solution in action.

Live the experience of a retail customer’s journey

  • Interact with our Smileys at each touchpoint of the shopper’s experience
  • See the real-time results on large screens 
  • Discover how you can turn real-time experience insights into actionable improvements  

Learn how to boost your brand experience at our Big Ideas session 

Join our Exhibitor Big Ideas session on “Driving better experiences with real-time, location-level data insights.

Sunday January 12
10:15am–10:45am
Stage 4, Expo, Level 3

CX data not only helps you improve the customer experience—it also helps you increase operational agility, better optimize your resources, and make continuous store improvements. But getting inconsistent and delayed customer feedback won’t get you very far. Instead, you need immediate feedback from all touchpoints and real-time access to your results in order to quickly review analytics and insights, and empower your teams to correct concerns fast.

We hope to see you there! 

Live the Experience at booth 4044


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